Shipping Policy

Last updated: 26 September 2026

This policy explains how SARKY. delivers your order, what shipping costs and what to do if something goes wrong.

Who ships your order

SARKY. is the seller. To offer a wide range of products, some orders are prepared and shipped on our behalf directly by third-party fulfilment partners, rather than from our own address. This means that items in one order can be dispatched from different locations, arrive as separate parcels and carry a sender name that is not SARKY. If you would like to know from which country your order is dispatched, please email us at info@sarkyfashion.com before you order.

Where we deliver

We currently deliver to the Netherlands and the other European Union countries offered at checkout.

Delivery time

Delivery times differ per product and destination, and we do not promise one delivery time for every order. At checkout, the available shipping method shows an estimated delivery period for your address. Estimates are not guarantees.

We deliver your order without undue delay and, unless we agreed otherwise, no later than 30 days after you place your order. If we do not deliver in time, your statutory rights apply.

Shipping costs

Standard shipping is free for orders of €100 or more. For orders below €100, the shipping cost for your country is shown at checkout before you pay. Product prices shown in our store include VAT where applicable.

Shipping confirmation and tracking

When your order has been shipped, you will receive a confirmation email. It includes tracking information when the carrier provides it. Tracking can take some time to update after the parcel has been handed to the carrier.

Check your address

Please make sure your shipping address is correct before you place your order. If you notice a mistake, contact us as soon as possible at info@sarkyfashion.com. We will do our best to update it before the order is dispatched.

Delayed, lost or damaged parcels

If your order has not arrived within the estimated delivery period, or your parcel appears to be lost or arrives damaged, please contact us with your order number. We will look into it with the carrier or fulfilment partner and offer a suitable solution. Until the goods are delivered to you, we are responsible for loss of or damage to the goods in transit.